Three things the CIA learned about implementing an enterprise wiki.
http://www.cio.com/article/389613/Three_Things_the_CIA_Learned_About_Implementing_an_Enterprise_Wiki?page=1
I’d imagine the CIA is extremely sensitive about information published to a Wiki so its good to see what they see as important.
The 3 items:
- Appropriate access policies. some people can only view, some can edit, wiki divided into public, secret and top secret areas.
- Start small. Basically people need to get comfortable with the technology and the change in process.
- Move process out of channels and into platforms. Eg, instead of the email to 50 staff just put it on the Wiki.
Its a good read.
